Support

How can we help?

Most questions are answered in the docs in under a minute. For everything else, we’re a real email away.

Self-serve

Installing sections

Step-by-step walkthrough for adding sections to your theme.

Installing blocks

Drop blocks into Shopify's Custom Liquid section.

Troubleshooting

Common issues and their fixes — start here if something broke.

FAQ

Refunds, updates, performance, theme compatibility.

Talk to us

Email support

For install help, billing questions, refunds, custom-section ideas, partnerships, or anything else.

support@modblo.com

Community Discord

Trade tips with other operators. Share customizations, request sections, see what’s coming next.

Response times

Tier	Channel	Response
Free	Community Discord	Best-effort, community-answered
Creator	Priority email	Within 1 business day
Agency	Private Slack channel	Same-day on weekdays

Response times are during business days (Mon–Fri). Saturdays and Sundays best-effort.